HR Capability Building
HR Functional Academy
Built consistent HR capabilities across a complex retail ecosystem — improving adoption through structured journeys and driving real business impact projects across SBUs.
80%
Completion rate
170+
Business impact projects
4
Customized learning journeys
Client & Context +
India’s top retail chain, with 1700+ HR managers & 30+ SBUs, lacked uniformity in people processes, employee experience,
and HR productivity — along with high attrition in the HR team. They needed a structured platform to upskill capabilities and
align on what “good HR” looks like across the group.
Solution +
- Curated four customized journeys for Talent Management and HRBPs across 3 levels.
- 48 hours of expert-led interventions (HR Analytics, HR Strategy, Competency Management, etc.).
- Assessments, check-ins, self-paced learning, and 170+ business impact projects across businesses.
Impact +
- 80% completion rates indicating high engagement and relevance.
- Consistent building of HR functional competencies across the cohort.
- 170+ projects driving process improvements and business alignment across the group.