CUSTOMER CASE STUDIES
Functional Academy
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Retail Case Study
BACKGROUND
- India’s top retail chain with 1200 HR managers & over 30 SBUs
- Lack of “uniformity” in processes, employee experience and function productivity
![](https://vmentor.ai/wp-content/uploads/2023/07/Error.png)
CHALLENGES
- Inconsistent employee experience across SBUs
- No structured platform for upskilling team capabilities & bringing in “uniformity”.
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Impact
- Average rating of 4.56 on 5 for the academy
- Structured platform for HR upskilling aligned with Business goals
- Business impact projects to enhance productivity
![](https://vmentor.ai/wp-content/uploads/2023/07/Error.png)
CHALLENGES
- Inconsistent employee experience across SBUs
- •No structured platform for upskilling team capabilities & bringing in “uniformity”.
![](https://vmentor.ai/wp-content/uploads/2023/07/Bulb.png)
Impact
- Average rating of 4.56 on 5 for the academy
- •Structured platform for HR upskilling aligned with Business goals
- •Business impact projects to enhance productivity
FUNCTIONAL ACADEMY
Partnered for the entire process(campus selection to onboarding) 60 hours of interventions included sessions by practicing experts on :
- Curated four customised journeys(sub-function & level-wise)
- 30+ hours of interventions included sessions by practicing experts on
- • HR analytics
- • Learning design
- • HR strategy
- • Employee relations
- • Career planning frameworks
- • Understanding business
- Supplemented with rigorous assessments business