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CUSTOMER CASE STUDIES

Functional Academy

Retail Case Study

BACKGROUND

  • India’s top retail chain with 1200 HR managers & over 30 SBUs
  • Lack of “uniformity” in processes, employee experience and function productivity

CHALLENGES

  • Inconsistent employee experience across SBUs
  • No structured platform for upskilling team capabilities & bringing in “uniformity”.

Impact

  • Average rating of 4.56 on 5 for the academy
  • Structured platform for HR upskilling aligned with Business goals
  • Business impact projects to enhance productivity

CHALLENGES

  • Inconsistent employee experience across SBUs
  • •No structured platform for upskilling team capabilities & bringing in “uniformity”.

Impact

  • Average rating of 4.56 on 5 for the academy
  • •Structured platform for HR upskilling aligned with Business goals
  • •Business impact projects to enhance productivity

FUNCTIONAL ACADEMY

Partnered for the entire process(campus selection to onboarding) 60 hours of interventions included sessions by practicing experts on :

  • Curated four customised journeys(sub-function & level-wise)
  • 30+ hours of interventions included sessions by practicing experts on
    • • HR analytics
    • • Learning design
    • • HR strategy
    • • Employee relations
    • • Career planning frameworks
    • • Understanding business
  • Supplemented with rigorous assessments business
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